Privacy Policy
Alliance Pakistan (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting https://alliancepakistan.org/ or participating in our events, programs, and online projects (including Choice Superstore).
Information We Collect
We may collect:
- Personal information (name, phone number, email, address) when you register for an event, purchase tickets, or contact us.
- Payment details (processed securely via third-party gateways; we do not store credit/debit card data).
- Website usage data through cookies, analytics tools, and browser information.
How We Use Your Data
- To process registrations and event payments.
- To communicate updates, schedules, or confirmations.
- To improve our website and event experience.
- To comply with legal and financial obligations.
Data Protection
We use secure, encrypted systems for data storage and payment processing. Only authorized personnel have access to your information.
Third-Party Services
We may share data with trusted partners (e.g., payment gateways, logistics providers) strictly for service purposes. These parties are required to maintain confidentiality and comply with data protection laws.
Your Rights
You may request access, correction, or deletion of your data by emailing info@alliancepakistan.org.
- Refund & Cancellation Policy
At Alliance Pakistan, we aim to provide smooth and transparent participation for all paid events, programs, and activities.
Event Registration and Payments
All event fees must be paid in advance through our secure online system or authorized partners.
Refunds and Cancellations
- Refund requests must be submitted at least 7 days prior to the event date.
- Refunds are processed after verification and may take 7–10 working days.
- No refunds will be issued for cancellations made less than 7 days before the event, or for non-attendance.
- In case of event cancellation by Alliance Pakistan, a full refund will be provided or the payment will be transferred to a rescheduled event (as per participant preference).
Special Cases
Refund or transfer requests related to technical issues or double payments will be reviewed individually.
- Shipping & Delivery Policy
This policy applies to physical products or merchandise sold through our projects such as Choice Superstore.
Delivery Coverage
We currently deliver across Pakistan through verified courier partners.
Estimated Delivery Time
- Major cities: 2–4 business days
- Other regions: 5–7 business days
Shipping Charges
- Shipping fees depend on order weight and destination.
- Free shipping may apply for qualifying orders as mentioned during checkout.
Order Tracking
You will receive a confirmation email or SMS with your tracking number once the order is dispatched.